As a manufacturer of medical devices, we are currently able to fulfill and deliver orders during the lockdown via our courier. We are going to limit collections from us to twice a week to minimise the load on the courier service. Delivery may be further delayed as all parcels will be going via road, and in remote areas will also be impacted by scheduling and availability of drivers. If we are not able to get your product to you, you will be refunded in full. We will deal with this on a case by case basis where necessary.

We have limited the number of items that can be purchased in a single order to ensure that everyone who needs product can get it. Our production capacity has shrunk due to staff availability as well as limited packaging inventory putting further constraints on our available stock. 

Please understand that these are fluid times and every day brings new challenges, so we will do our best to get your order to you if we can. Should things change and we are not able to do so you will be notified and refunded in full.

We apologise for any delays or inconvenience during this time. Thank you for your understanding.

Please stay safe, calm and at home. Be healthy!
The Thoclor Labs team.